Privacy Policy – Cedar Valley Electric
Last Updated: May 14, 2026
At Cedar Valley Electric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us or use our electrical services in Cedar Valley and surrounding Iowa communities.
SMS/Text Messaging Consent
Cedar Valley Electric will be collecting opt-in verbally from customers. Customers may opt in to receive messages either in person at our physical location or over a phone call if the customer calls us. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers will be verbally informed that message and data rates may apply, message frequency may vary, and they can text HELP for support or more information and STOP to unsubscribe at any time. After a customer texts STOP, no further messages will be sent.
Cedar Valley Electric will not share customers’ phone numbers with third parties for marketing or promotional purposes.
By submitting this form and signing up for texts, you consent to receive text messages from Cedar Valley Electric at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link where available, and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes
1. Information We Collect
We collect limited personal information necessary to provide our electrical services, including:
Your name, phone number, email address, and service location
Details about your electrical needs or project (such as lighting, EV charger, electrical panel, or generator service)
Any messages or attachments you share when contacting us through our online form, email, or emergency line at 319-266-1134
We do not collect payment details or use tracking tools like cookies or analytics on our website.
2. How We Use Your Information
Your information is used only to:
Respond to your inquiries or quote requests
Schedule and complete electrical services
Communicate important updates about your service
Maintain internal records for business and safety compliance
We do not sell or share your personal data with third parties for marketing or advertising.
3. Data Protection and Security
Cedar Valley Electric takes reasonable steps to keep your information secure and confidential.
We protect your data using physical, electronic, and administrative safeguards.
However, please note that no online transmission is 100% secure, and we cannot guarantee absolute protection.
4. Information Sharing
We may share your information only when necessary to:
Complete your requested electrical work (e.g., coordinating with licensed suppliers or subcontractors)
Comply with legal or regulatory obligations
We do not distribute, sell, or lease your information to third parties.
5. Your Privacy Rights
You may request to:
Access or review your personal information
Correct inaccurate details
Request that we delete your personal information
To make a request, please contact us at [cveinfo@cedarvalleyelectric.com] or call 319-266-1134.
6. Service Areas
We proudly serve customers in:
Cedar Falls, Waterloo, Dike, Dunkerton, Gilbertville, Jesup, Cedar Rapids, Hudson, Marshalltown, Raymond, Evansdale, Elk Run Heights, La Porte City, and the greater Cedar Valley, Iowa area.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “October 24, 2025” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Cedar Valley Electric
📞 319-266-1134
📧 [cveinfo@cedarvalleyelectric.com]
📍 5743 Westminster Drive
Cedar Falls, IA 50613