.cve-chat{--cve-orange:#ff5a0a;--cve-navy:#07182b;--cve-paper:#fff;position:fixed;right:22px;bottom:22px;z-index:999999;font-family:Arial,Helvetica,sans-serif}.cve-chat *,.cve-chat *::before,.cve-chat *::after{box-sizing:border-box}.cve-chat__launcher{display:flex;align-items:center;gap:9px;min-height:54px;padding:0 20px;border:0;border-radius:999px;background:var(--cve-orange);color:#fff;box-shadow:0 8px 26px rgb(0 0 0 / .24);font-size:17px;font-weight:800;cursor:pointer}.cve-chat__bolt{font-size:24px;line-height:1}.cve-chat__panel{position:absolute;right:0;bottom:68px;width:min(380px, calc(100vw - 28px));overflow:hidden;border:1px solid rgb(7 24 43 / .16);border-radius:16px;background:var(--cve-paper);box-shadow:0 18px 55px rgb(0 0 0 / .28)}.cve-chat__header{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-top:5px solid var(--cve-orange);background:var(--cve-navy);color:#fff}.cve-chat__header strong,.cve-chat__header small{display:block}.cve-chat__header strong{font-size:17px}.cve-chat__header small{margin-top:3px;color:#d9e4ef;font-size:12px}.cve-chat__header button{border:0;background:#fff0;color:#fff;font-size:28px;cursor:pointer}.cve-chat__messages{height:360px;overflow-y:auto;padding:18px;background:#f4f6f8}.cve-chat__message{max-width:88%;margin:0 0 12px;padding:11px 13px;border-radius:13px;color:#16202a;font-size:14px;line-height:1.45;white-space:pre-wrap}.cve-chat__message--bot{border:1px solid #d9e0e7;background:#fff}.cve-chat__message--visitor{margin-left:auto;background:var(--cve-navy);color:#fff}.cve-chat__message a{color:#b83e00;font-weight:700}.cve-chat__suggestions{display:grid;gap:8px;margin:2px 0 12px}.cve-chat__suggestions[hidden]{display:none}.cve-chat__suggestions-label{color:#53606c;font-size:12px;font-weight:700}.cve-chat__suggestions button{width:100%;padding:10px 12px;border:1px solid #c9d3dc;border-radius:10px;background:#fff;color:var(--cve-navy);font:inherit;font-size:13px;font-weight:700;line-height:1.3;text-align:left;cursor:pointer}.cve-chat__suggestions button:hover,.cve-chat__suggestions button:focus-visible{border-color:var(--cve-orange);outline:3px solid rgb(255 90 10 / .18);color:#b83e00}.cve-chat__contact{display:flex;justify-content:center;gap:18px;padding:10px 13px;border-top:1px solid #e3e8ed;background:#fff;font-size:13px;font-weight:800}.cve-chat__contact a{color:#b83e00;text-decoration:underline;text-underline-offset:2px}.cve-chat__contact a:hover,.cve-chat__contact a:focus-visible{color:var(--cve-navy)}.cve-chat__voice-hint{margin:0;padding:9px 13px 0;background:#fff;color:#53606c;font-size:12px;line-height:1.35;text-align:center}.cve-chat__voice-hint span{color:#b83e00}.cve-chat__form{display:flex;gap:8px;padding:13px;border-top:1px solid #e3e8ed}.cve-chat__form input{min-width:0;flex:1;height:44px;padding:0 12px;border:1px solid #aeb8c2;border-radius:8px;color:#111;font-size:15px}.cve-chat__form input:focus{outline:3px solid rgb(255 90 10 / .24);border-color:var(--cve-orange)}.cve-chat__form button{padding:0 16px;border:0;border-radius:8px;background:var(--cve-orange);color:#fff;font-weight:800;cursor:pointer}.cve-chat__form .cve-chat__mic{width:44px;flex:0 0 44px;padding:0;background:var(--cve-navy);font-size:18px}.cve-chat__form .cve-chat__mic.is-listening{background:#c62828;animation:cve-chat-pulse 1s ease-in-out infinite}.cve-chat__form button:disabled{opacity:.55;cursor:wait}.cve-chat footer{padding:0 13px 12px;color:#5b6671;font-size:11px;line-height:1.35}@media (max-width:480px){.cve-chat{right:14px;bottom:14px}.cve-chat__panel{position:fixed;inset:10px 10px 78px;width:auto;display:flex;flex-direction:column}.cve-chat__messages{height:auto;flex:1}}@media (prefers-reduced-motion:reduce){.cve-chat *{scroll-behavior:auto!important}}@keyframes cve-chat-pulse{50%{transform:scale(.92);opacity:.75}}